Shipping

You can find delivery options for each product listed on the relevant product page. The services we use include:

Production of Personalised Items

Standard production times vary based on the product ordered. Please see the relevant product page for more details.

Standard Delivery

Delivery aim: 3 days from dispatch
Tracking number: Yes
Signed for: Yes

Express Delivery

Delivery aim: Next working day from dispatch
Tracking number: Yes
Signed for: Yes

International Delivery

Unfortunately this is not something we can offer at the present time, therefor delivery is restricted to the default Royal Mail zones where additional premiums are not required.

Multiple Items

You're welcome to order as many items as you need. We will, where possible, combine your personalised products in to the minimal number of packages for you. This helps reduce costs and resources for us all.

Returns & Refunds

All of the products on offer are made for you with your personalised details therefore cannot be returned nor can they be resold due to a bespoke element. As these items are made using the information you provide, we cannot be held liable for any issues in spelling, grammar etc.

To avoid disappointment, please check whether an item is cancelable or non-cancelable before ordering.

If you have any queries about anything above please contact us via Live Chat or use out contact page.

© 2018 : All Rights Reserved : FromThePole.com - Magic and Fun all year round!